Privacy Policy

At ConvFixUse ("we", "us", "our"), your privacy is a top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our file conversion services. Please read carefully.

1. Information We Collect

Personal Data: When you contact us via email or forms, we may collect your name, email address, phone number, and any message you provide. We do not require account registration for file conversion.

Usage Data: We automatically collect certain information when you access the Service, such as IP address, browser type, device identifiers, pages visited, and conversion activity. This helps us improve performance and security.

Files: The documents you upload for conversion are temporarily stored on our secure servers solely to process your request. Files are automatically and permanently deleted within 1 hour after conversion unless otherwise required for legal compliance. We do not access your file content except to provide the service.

2. How We Use Your Information

• Provide, operate, and maintain the conversion service.
• Improve, personalize, and optimize our algorithms.
• Respond to inquiries, support tickets, and customer requests.
• Monitor usage trends and detect fraudulent or malicious activity.
• Comply with legal obligations or enforce our Terms of Use.

3. Data Retention & Security

We implement industry-standard technical and organizational measures (encryption in transit, firewalls, access controls) to protect your data. However, no internet transmission is 100% secure. Converted files are retained only for the minimum time required to complete the operation and are then purged from all active storage. Log files containing IP addresses are stored for up to 30 days for security auditing.

4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data with trusted service providers who assist in hosting, analytics, or customer support, under strict confidentiality agreements. We may also disclose information if required by law or to protect the rights, property, or safety of ConvFixUse, users, or the public.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance user experience, analyze site traffic, and remember preferences. For detailed information, please review our Cookie Policy. You can control cookies through your browser settings.

6. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of such websites. We encourage you to read their privacy policies.

7. Children's Privacy

Our Service is not directed to individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with data, please contact us, and we will delete it promptly.

8. International Users

Your information may be transferred to and maintained on servers located in the United States. By using ConvFixUse, you consent to the transfer of your data to the U.S., which may have different data protection laws than your jurisdiction.

9. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data. To exercise these rights, email us at info@convfixuse.com. We will respond within a reasonable timeframe.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Effective date” indicates the latest version. Changes are effective immediately upon posting. We encourage you to review this page regularly.